Are you often overwhelmed managing multiple online store accounts on marketplaces? Don’t worry, there are some Best Omnichannel App Recommendations that will make managing your online store on marketplaces easier.
So you don’t have to worry about differences in the amount of stock of goods in each online store or miss customer chats.
This omnichannel application can be said to be one of the applications that will integrate all online stores on various marketplaces.
At the same time, it opens up communication channels and sales on various platforms.
There are many omnichannel application options to choose from based on your business needs and long-term plans. Here are some recommendations.
What is an Omnichannel Application?
Before you choose the right Best Omnichannel App Recommendations for your business here, first understand what an omnichannel is.
This application is an integrated business system that involves a number of sales channels.
Through the omnichannel application, customers have access to products, offers and supporting.
Services from business actors on all platforms, channels, and devices.
The omnichannel application system for customers is considered better than using assistance services on the website. Such as using email, telephone, live chat, Facebook Messenger and others.
For business actors using the omnichannel application will provide benefits, especially if you want to expand the reach of your business marketing.
By utilizing the omnichannel application, business actors who have multiple online store accounts on marketplaces can manage their accounts more efficiently.
The process of managing product stock, transactions for sales, and product marketing is carried out automatically by the application.
You no longer have to bother updating product stock on each online store manually because everything is taken over by the omnichannel.
Best Omnichannel Application Recommendations
If you often edit product stock in online stores manually or reply to customer chats using general chat service applications, it’s worth trying omnichannel application recommendations.
The application not only makes it easier to manage the number of online stores you have in an integrated system. But also makes your business image more professional.
Here are some Best Omnichannel App Recommendations that you can use to make managing your business in real-time easier:
1. Shopify
For online store owners, Shopify is certainly no stranger. Shopify is one of the most popular omnichannel applications, both in Indonesia and abroad.
Shopify not only offers advantages for your e-commerce store, but it is also easy to install with fast download speeds.
As a pioneer of the global e-commerce revolution, Shopify is a great choice if you want to optimize the SEO of your e-commerce business site.
The application always innovates by incorporating the latest technology into the business site. Its service is also quite professional.
Because it is managed by a professional team with years of experience in e-commerce.
2. Magento
Magento is one of the most popular e-commerce platforms currently, controlling about 30% of the global market share.
This open-source platform was originally owned by eBay, and it has since emerged as a dominant platform in e-commerce thanks to its strong development.
Many business owners consider Magento as the most robust platform for e-commerce business.
One of the best features of this platform is the omnichannel e-commerce application that makes it easy for users to optimize the customer experience across all channels.
With Magento’s omnichannel e-commerce feature, you can also operate multiple domains and stores in a single interface.
3. SIRCLO Store
SIRCLO Store, a local omnichannel application, makes it easy for anyone to open an online store on multiple platforms through one application.
If you already have a WhatsApp Business account, marketplace account, and e-commerce website, all of these services can be directly managed using the SIRCLO Store app.
As an omnichannel application that aims to make it easier for business owners to manage their businesses, SIRCLO Store offers three solutions: marketplace, website, and even chat e-commerce.
Through the marketplace solution, you can also integrate your e-commerce business into various popular marketplaces in Indonesia such as Tokopedia, Lazada, and others.
Meanwhile, the website solution offered by SIRCLO will speed up the process of creating a user-friendly and mobile-friendly online store.
You can also use this feature to market products through Instagram Shopping and Facebook Pixel. Additionally, use the chat commerce feature from SIRCLO to market products in the WhatsApp Business app.
How to Choose the Right Omnichannel Application for Business
1. Purpose of Use
Determine your purpose in using an omnichannel application. Essentially, the purpose of business players using the application is to manage business opportunities, customer relationship management, boost productivity and increase business profits.
2. Business Mobility
Omnichannel applications not only make it easier to manage business, but also support business mobility.
The recommended omnichannel application is based on a website and mobile pattern. This way, you can operate its services anytime and even from anywhere.
3. Can be Integrated Very Easily
Omnichannel applications should also be able to be implemented very easily without much adjustment. Or at least you do not need a long time to master the operational application.
In efforts to improve business performance, it wouldn’t hurt if you choose the recommendation of Indonesian-made omnichannel application.
The goal is to make it easier for operational and to get non-stop 24/7 supported service that is ready to help you at any time.
